First Step Services Response to COVID-19

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First and foremost, please know that your health and safety is our priority! We have all heard a lot of distressing news about the coronavirus (COVID-19). With confirmed cases in the Triangle, the stress can make us susceptible to fear and misinformation. Although First Step Services, LLC is taking the COVID-19 seriously, it is also our duty to ensure the people we serve, still have access to the services and support we offer

Please note, there have not currently been any positive test results for COVID-19, from any of our staff or people we serve, across any of our three locations.

As of this time, First Step will continue to provide groups, assessments and other appointments as scheduled, shifting mostly to telehealth options. For our limited onsite services, we have increased our sanitation efforts across all sites. Please be aware of the NC Department Of Health and Human Services and the U.S. Centers for Disease Control. Our goal is to continue offering our services unless otherwise advised by the Center for Disease Control (CDC) or local partners.

Please check our website regarding any schedule changes, and of course, if you have any questions, please do not hesitate to give us a call.

Be Well,
First Step Team

What are the Symptoms?

How Does It Spread?

Friendly Reminders

Stay Informed.

Yes, there is a lot of hysteria at the moment and misinformation. Please ensure you keep yourself up-to-date on the latest information at NCDHHS


Maintain Good Hygiene.

Washing your hands should be the norm, so continue doing what you’re doing. Try to avoid touching your face. And if you do feel unwell, please stay home.


Stay Calm.

More than anything, stay calm. Anxiety-inducing media coverage can be distressing. Relax, take necessary precautions, and look after yourself.

Please check this site for updates as they occur. If there are changes in scheduling, we will post schedule changes on this site as soon as any changes are made. 

If you have questions or concerns, call for more information: (919) 833-8899

First and foremost, please be safe at all times. Do not go to any place if you feel unsafe doing so.

First Step Services, LLC staff wishes everyone a happy and safe day.

Thank you from the First Step Services staff.

Your privacy is important. To protect your privacy, our calls to you should show as private or blocked on your phone. 

Location Phone Numbers:

Call the branch nearest you:

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Our self-pay rates will soon be updated. Please contact our staff for more information.