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First Step Services Optum Behavioral Care of North Carolina, P.C.
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  • Services
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    • FAQs
  • DWI Services
    • DWI Substance Use Assessment
    • NC DWI Process Summary
    • ADETS Schedules
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    • Accreditations
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    • First Step Services Staff
    • Client Rights Committee
    • Careers
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    • Cary Location
    • Raleigh Location
  • Get Started
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      • Patient Portal Instructions
      • Self Check-In Instructions
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    • Code of Conduct
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  • Services
    • Telehealth Services
    • Intensive Outpatient
    • Drug & Alcohol Counseling
    • Medication-Assisted Treatment
    • Mental Health Counseling
    • Professional Programs
    • Urinalysis Screening
    • Substance Use Assessment
    • FAQs
  • DWI Services
    • DWI Substance Use Assessment
    • NC DWI Process Summary
    • ADETS Schedules
  • About Us
    • Our Mission
    • Accreditations
    • Client Experiences
    • First Step Services Leadership
    • First Step Services Staff
    • Client Rights Committee
    • Careers
  • Locations
    • Cary Location
    • Raleigh Location
  • Get Started
    • Schedule an Appointment
    • Patient Portal
      • Patient Portal Instructions
      • Self Check-In Instructions
    • Payment Methods
    • Professional Referral
    • Code of Conduct
  • Contact Us
  • Services
    • Telehealth Services
    • Intensive Outpatient
    • Drug & Alcohol Counseling
    • Medication-Assisted Treatment
    • Mental Health Counseling
    • Professional Programs
    • Urinalysis Screening
    • Substance Use Assessment
    • FAQs
  • DWI Services
    • DWI Substance Use Assessment
    • NC DWI Process Summary
    • ADETS Schedules
  • About Us
    • Our Mission
    • Accreditations
    • Client Experiences
    • First Step Services Leadership
    • First Step Services Staff
    • Client Rights Committee
    • Careers
  • Locations
    • Cary Location
    • Raleigh Location
  • Get Started
    • Schedule an Appointment
    • Patient Portal
      • Patient Portal Instructions
      • Self Check-In Instructions
    • Payment Methods
    • Professional Referral
    • Code of Conduct
  • Contact Us

Day: May 23, 2014

Using health insurance and Medicare for alcohol, drug rehab and substance abuse treatment.

Using health insurance: 1.  During the phone call for the initial appointment, have your health insurance information available. 2.  Bring your Health Insurance card to the initial appointment. Information on […]

Every great journey begins with a First Step!

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🎉 Happy New Year!

As we begin 2026, insurance coverage and benefits often change. To avoid any interruptions in your care:

  • Verify your insurance information and update any changes.
  • Review your benefits with your insurance carrier to confirm that Mental Health Services remain covered for 2026.

Important for January Appointments:

If your appointment is scheduled in January, please contact our office directly with any insurance changes or to confirm we have the correct information on file. Updating insurance in the portal may not reflect in time for billing.

For appointments in February or later, feel free to update your insurance in the portal at your convenience.

Please also be on the lookout for the NEW 2026 Consents that MUST be signed by all active patients.

Taking these steps now ensures a smooth start to the year and uninterrupted access to the care you deserve. Thank you for partnering with us in your wellness journey!