Ed McCallum, B.S., Health Insurance Specialist
Ed joined First Step Services staff in May 2017. He has many years working in healthcare administration and human resources prior to his current employment at First Step. Ed holds a Bachelor of Science in Economics from NC State University. Ed’s duties include communication with health insurance companies, billing, clinical staff and communication. He assists with ensuring First Step Services and clinical staff maintain in-network status credentialing for substance use disorder treatment by insurance companies. Ed reviews client insurance information details, authorizations, and ensures each patient’s insurance reimburses for services to reduce the cost of treatment for patients.
Ed may be reached by email, “ed@firststepnc(dot)com” or phone at (919) 803-8929.