• Every great journey begins with a First Step!
  • banner

    Ed McCallum, B.S., Health Insurance Specialist

    Ed joined First Step Services staff in May 2017. He has many years working in healthcare administration and human resources prior to his current employment at First Step. Ed holds a Bachelor of Science in Economics from NC State University. Ed’s duties include communication with health insurance companies, billing, clinical staff and communication. He assists with ensuring First Step Services and clinical staff maintain in-network status credentialing for substance use disorder treatment by insurance companies. Ed reviews client insurance information details, authorizations, and ensures each patient’s insurance reimburses for services to reduce the cost of treatment for patients.

    Ed may be reached by email, “ed@firststepnc(dot)com” or phone at (919) 803-8929.


    Do I have an alcohol or drug use problem?

    Do I have an alcohol or drug use problem?

    How do we know when alcohol and/or drug use has become a problem for us?
    Choosing outpatient substance abuse treatment

    Choosing outpatient substance abuse treatment

    Congratulations! You have decided to seek information regarding counseling or education for alcohol or drug use.
  • Client Experiences

    My counselors did an excellent job with group. Topics and activities were both entertaining but educational as well. Thank you greatly for dealing with me and my behavior at times. Your time was much appreciated.


  • Read All Testimonials