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    Client Experiences

    Experiences of First Step Services clients.

    ** This Page Randomly shows ‘Client Experiences’ from our large database of anonymous Client Experiences, unedited, as written by clients themselves. Just refresh this page to view new experiences.

    Very nice and easy going

    At first, I didn’t know what, the group was going to be, like but I found everyone to be very nice and easy going. It was good that I was able to talk and let everyone know how I was feeling in a good setting. I also found it very helpful to hear everyone else talk and to hear other people’s stories. It gave me a different perspective which was nice to have. The counselor was very nice and she helped things go smoothly with activities that kept me interested and were very informational.

    Anonymous

    Initially, I was skeptical

    I was brought to First Step due to a DWI. Initially, I was skeptical; I didn't think I had a problem and thought I had heard everything already, so I put up a bit of a wall. After realizing this was not the case, I began to relax and open up more. The more I opened up, the more I got out of the group in general. I learned that, despite my previous substance use, I do have a good head on my shoulders. I also realized and have grown to appreciate how supportive my family can be. I will continue to lean on them for support.

    Anonymous

    Phenomenal counselors

    Treatment experience at First Step- my first impressions of first step was positive and professional. I was encouraged by my supervisory leadership to contact First Step Services, because of the excellence in the treatment provided. From the first set up phone conversation to the last even session the process was managed with courtesy and personal care. My counselors are great listeners, group guides/facilitators and phenomenal counselors. Their intentional care and the added personal availability helped me tremendously with my own growing self-awareness. I appreciated to group bond that I experienced while participating in evening group sessions. It was absolutely because first step staff provided a comfortable open sharing environment. What I learned and was most helpful was that recovery should be celebrated and not hidden. Even though our society chiefly considered addition a moral issue it really is a disease. Recognizing damage from the past, trying to calculate the future codependences and identifying triggers has really empowered me and my next steps forward.

    Anonymous

    great support in all of my group sessions

    I felt that First Step provided great support in all of my group sessions. I was able to use many of our activities to better cope with my issues that may arise.

    Anonymous

    I liked it initially

    "Getting a DUI back in college and getting my license taken away I had to enroll in this treatment program. I liked it initially, my first assessment was with Reggie who also went to ECU and was supper chill and great to talk to. I liked the group because there was such a wide range of ages and types of people so I didn’t feel too out of place. I thought I would feel more out of place, because I have never had an addiction to any substance, but everyone has been nothing but super nice and encouraging. I thoroughly enjoyed group. I found myself talking about a lot of the topics in real life that we would talk about in group."

    Anonymous

    Best possible environment for a recovering addict

    “I came into this slightly skeptical. I knew I had issues with substances, but didn’t quite believe that this would help. Regardless, I tried to be open and honest and gave feedback when I could. I came away from this with a lot of values and coping mechanisms I didn’t have before. The counselors were very understanding and the other group members were very comforting. All in all, I think this is the best possible environment for a recovering addict.”

    Anonymous

    I would certainly recommend this place to anyone

    The group leader was very personable and made me and everyone else feel comfortable. I was able to open up about things. I normally have a hard time talking in front of other people, but not here. I learned a lot from coming to group. I would certainly recommend this place to anyone who wants or needs these services.

    Anonymous

    I needed this stability

    I came to First Step due to testing positive for marijuana when I was placed on pretrial probation. Initially, I didn’t want to take part in the group treatment and found the 60 hours to be more than what I felt to be needed. However, after being in the first few group settings, I realized that I needed this stability because I was in a situation that was new and pretty scary to me. After learning that I was in more need of treatment, I found it to be pretty positive for me. It gave me some outlet for dealing with my frustrations. Like most, I found the Victims Impact Panel to be very enlightening. It gave me the opportunity to stop and think about how lucky I was not to be in the situations that happened to them. I felt a greater sense of gratefulness that I’m able to learn from my mistakes and ways to change my thinking so that I can prevent future instances from occurring.

    Anonymous

    Thank you!

    What I took away with me from the groups is being sober is actually more fun than drinking. Saving money and time, meeting new people and learning new things not being associated with alcohol made things better. Thank you!

    Anonymous

    First Step is a great name for this program

    First Step is a great name for this program. It has been the first step in my reevaluation of myself and in taking new steps to continue my progress as a man. I was able to release stress and get advice on my life issues. I felt welcomed and encouraged to let it go, and with all sincerity Ms. Kirby is a blessing. It seems as if she cares, which makes it easier to accept and identify your problems. I will use the tools learned here to make better decisions.

    Anonymous

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  • Client Experiences

    DWI brought me here. The counselors were great, helpful, respectful, and understood where you're coming from. The group was good, no judgment which makes you feel good. Made me feel like I wasn't alone. I tend to be co-dependent. No more drinking – not a lifestyle.

    Anonymous

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